FAQ

Retro Cartel Collectables is a premier online vintage and modern toy store based in Australia. We specialize in buying and selling a wide range of new and pre-owned toys, including collectibles, action figures, board games, vintage toys, and more. Our platform allows you to easily sell your unused or surplus toys and find exciting additions to your collection.

Selling your toys to Retro Cartel Collectables is simple: Create an account on our website. List the toys you want to sell with detailed descriptions and photos. Receive a quote from us. If you accept the offer, ship your toys to us using our provided shipping label. Once we receive and inspect your items, we'll send you payment promptly.

We accept a wide variety of toys, including action figures, collectibles, vintage toys, board games, LEGO sets, and more. If you're unsure whether we'll accept a particular item, feel free to contact us at retrocartelcollectables@gmail.com, and we'll be happy to assist you.

There are no listing fees on our platform. We only charge a commission on successful sales, which is a percentage of the final sale price. You'll know the exact commission rate before you list your item.

Our team of experts evaluates the condition, rarity, and demand of your toys to determine their value. We'll provide you with a fair and competitive offer based on our assessment.

No, there are no minimum or maximum restrictions on the number of toys you can sell to us. Whether you have a single item or an entire collection, we're here to assist you.

While it's not necessary to clean or repair your toys before selling them to us, items in better condition may fetch higher prices. However, we accept toys in various conditions, so don't hesitate to reach out even if your toys show signs of wear.

We offer payment through various methods, including direct bank transfers, PayPal, or store credit. You can choose the option that works best for you.

You can reach our customer support team through the "Contact Us" section on our website or by emailing retrocartelcollectables@gmail.com. We're here to help with any inquiries you may have.